While we have a significant amount of stock available from our Warehouse, some of the items listed on our website are only available in store. They can still be ordered, but may need to be transferred back to our Warehouse for process and dispatch. It can take 1-5 days to get an order back to our Warehouse and ready for shipping.
We use the Australia Post eParcel system for all domestic orders. Once an order has been fully processed, it will be picked up by Australia Post and will take 2-5 days to metropolitan locations. Regional locations should expect a few more days for the order to arrive. The eParcel system will email you tracking updates assuming the email address used in your order is valid. If you aren’t getting updates from Australia Post, please contact us and we can provide you with a tracking number.
$10.95 – Standard Postage
$15.95 – Express Postage. Same day dispatch on all* orders placed before 11am (AWST)
*subject to stock availability. If there is an issue with your order, we will be in contact with you via email.
Shipping Times for Christmas 2021 (Australia post guidelines)
Parcel Post: Please place your order by Wednesday the 8th of December (10am AWST)
Express Post: Please place your order by Wednesday the 15th of December (10am AWST)
Any orders placed after these dates will not be guaranteed delivery before Christmas.
Australia Post – Express Post guarantee currently suspended. Express Post remains our fastest postal delivery option, but current circumstances mean we can’t guarantee next-business-day delivery at the moment.
We do ship internationally, however due to the hugely varied nature of costs, international orders will be processed manually. Please contact us with your email and we will send you a form to fill out. We will provide you with a quote from Australia Post, and should you wish to proceed, process payments and ship the goods. We are happy to work with you if you wish to use a different courier.
Additional Postage Charges
Some products may be subject to additional charges depending on the weight and dimensions of the product/s. This is likely to be applicable to products such as display chess sets, metal briefcase poker sets, limited edition die cast cars etc, which are notably heavier or require shipping insurance. Additional charges will be applied automatically on the check out page before customers are required to fill in the payment method.
For more information on additional charges or any inquiries regarding the issue contact firstname.lastname@example.org.